FAQ

Frequently Asked Questions (FAQ)

At Shubha Electronics, we aim to make your shopping experience as smooth and stress-free as possible. Whether you’re looking for answers about our products, delivery services, or payment options like Cash on Delivery, we’ve got you covered. Our goal is to provide reliable, convenient, and trustworthy service every step of the way. If you don’t find what you’re looking for, feel free to reach out we’re here to help!

PAYMENT INFORMATION

We offer different payment methods for our products you can also contact us for more

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Refund

Do I get Refund ?

Yes, but only within a time limit of your purchase

What's the time limit for my refund ?

You can only get refund Within 48 hr of your purchase

Can I return or exchange a home appliance?

Yes, we offer returns or exchanges for most home appliances within 2 days of purchase. The appliance must be in its original condition, and you’ll need to provide a receipt. Please note that some large or installed appliances may have different return policies. Be sure to check the specifics for your product.

Delivery

Shipping & Returns

How long will it take for my appliance to be delivered?

Delivery times typically depend on your location and the availability of the product. Most orders are delivered within 1-2 days, but larger or custom items may take a bit longer.

Is there a delivery charge for large appliances?

Mostly we offer free of cost delivery but sometimes Delivery charges vary based on the size and weight of the appliance, as well as your delivery location.

What should I do if my appliance is malfunctioning?

If your appliance isn’t working properly, please contact Us. Depending on the issue, we may assist with troubleshooting or arrange for repair services. Many products come with a manufacturer’s warranty, so we’ll guide you on how to proceed with warranty claims or repairs..

What should I do if my appliance is damaged during shipping?

If your appliance arrives damaged, please contact us immediately. We will work with you to arrange a return or replacement. To help with the process, please take photos of the damage and keep all packaging materials for inspection. Our team will guide you through the next steps.

Payment

Do you offer Cash on Delivery (COD) for home appliances?

Yes! We offer Cash on Delivery (COD) as a payment option for most of our home appliance orders. When choosing COD, you can pay for your appliance in cash when it arrives at your home.